Jeff leads DI’s Corporate, Retail, and Entertainment practices, collaborating with clients to ensure experiences deliver both maximum audience and business impact. For over 20 years he has led digital agencies, studios, and consulting firms with a focus on strategy, operations, emerging technologies, and experience design. 

Jeff has managed transformative engagements for a wide spectrum of clients - including Walmart, Nike, Bank of America, Mastercard, Microsoft, Royal Caribbean and Anthem. He believes in the power of experiences to define a modern brand through great storytelling and the blending of physical and digital environments.

Michele has strived to create remarkable brand, client and employee experiences for more than 25 years. As a client-focused leader, Michele ensures interaction with DI from the go-to-market approach through subsequent project engagement adds value and exceeds expectations. 

Michele’s unique ability to ask the right questions and collaborate cross-functionally ensures that all stakeholder needs are considered from the very start of a project.  She blends her business acumen as a Fortune 1000 leader with her background as an editorial writer and news reporter to deliver compelling and measurable outcomes.  Michele understands the power of storytelling and the impact it adds throughout an experience.  She also knows the importance of delivering ROI and she can be counted on to ensure client projects are set up for success, right from the start.

Michele has led business development, marketing and client success teams in the retail, technology and services sectors.  Prior to joining DI, she was the president of a customer experience (CX) measurement provider.  She is a founding member of the Kansas City Revenue Collective, and serves on the Marketing Board of Directors within the KU School of Business.