Reinventing the Patient and Family Experience At Connecticut Children’s New Infusion Center

Hartford, Conn.– Connecticut Children’s is reinventing the patient and family experience with the grand opening of its new Infusion Center located at 10 Birdseye Rd, Farmington, Connecticut. Opening April 30th, Connecticut Children’s Infusion Center has revolutionized that experience and created an immersive and playful space that balances patient care and entertainment. Through creative physical and innovative digital design features, the feeling of a mystical outdoor adventure has been constructed, inspiring the opportunity for discovery in an otherwise repetitive experience.

“We worked with the care providers and patient families to create a space to promote a change in a patient’s mindset from ‘I’m stuck in here because I’m sick’ to ‘I’m on a journey of healing,” said Karri May, manager of planning, design & construction for Connecticut Children’s.

Connecticut Children’s new infusion center is one of the first in Connecticut and the nation to provide patients with a fully interactive environment, where learning nurtures healing.

Each visit will be different, whether situated within a camper bay or in a tent bay secretly chatting with neighboring patients through “secret garden”-like passageways, Connecticut Children’s holistic design supports outstanding care within a playful atmosphere.
Private cabins contain color changing lighting controls and peek-a-boo windows for nurses to perform visual “check-ins” while not being disruptive.
Waiting room seats are set under a canopy of trees where a rainbow of colors can be seen radiating from a digital tree.

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