With hospitals putting an increased focus on facilitating welcoming and engaging experiences for patients and their families, incorporating technology beyond the procedure room and into the healing process has become an important focus for healthcare professionals. DI was challenged by the Connecticut Children’s Medical Center to help bring their Infusion Room to life, and create a digital experience to compliment the renovated space. DI worked in partnership with Tecton Architects on this project.

Technology +

Surrounded by a breathtaking, outdoor-themed space, infusion patients are able to participate in the “Wilderverse” — an interactive game that allows users to access a website on a phone or tablet to create a custom avatar that explores a virtual outdoor world visible on multiple, curved digital OLED displays in the center of the treatment area.

The design incorporates nature settings, including a campfire, castle, waterfall, large flower pods, and a ship scene. Patients can choose from three different custom-created avatars (a gerbit, fantasy horse, or treebot) and customize it’s features. The more the patient interacts with their avatar, also called a pathfinder, the more accessories become available, including things like wings, fire, and a unicorn horn. Depending on how the patient is feeling, they can keep their curtain open to see the large displays in the center of the facility, or if they need more privacy, they can still view the experience on the monitor within their room.


Since opening, the center has proven to be a huge success with patients, their families and the medical staff who facilitate recovery. “The customization of the avatars, from color to texture, gives kids a sense of control, and allows them to virtually escape from the not-so-fun experience of getting an infusion treatment,” said Jessica Morrow, healthcare account director at Dimensional Innovations. “The added benefit of creating a sense of community through the avatars of other children going through similar treatments interacting in the space, reminds them that they’re not alone in their treatment process.”

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