Children’s Mercy Kansas City Burn Clinic

Easing Anxiety in the Burn Clinic

Challenge: Burn treatments are often uncomfortable and emotionally taxing, especially for pediatric patients. Children can feel heightened anxiety and discomfort before and during care, and clinical teams need solutions that improve the experience for patients. Initially conceptualized by BSA LifeStructures, Children’s Mercy Kansas City and the BSA team turned to Dimensional Innovations to bring a tech-driven, positive distraction to life inside the Burn Clinic to create a comforting environment.

Solution: DI began by identifying the type of imagery and motion that would connect most with patients. To gather that insight, the team consulted Burn Clinic nurses about what they see children respond to most and developed a short survey for the clinic staff focused on preferred bird types, music styles and lighting hues.

Using that feedback, DI’s creative team designed a serene, interactive digital bird sanctuary tailored to the clinic’s space. The team illustrated multiple bird styles, developed animations and flight paths that move through the hallway and into the treatment room, and paired the experience with ambient lighting and gentle music to soften the typical clinical atmosphere. The result is a calming environment where birds drift across illuminated walls to soothing sound, helping patients feel transported far from a hospital setting.